purchasing.

SINGLE IMAGE DOWNLOAD AND PURCHASE
IMAGE RESOLUTION AND SIZE
RETURNS
TURN AROUND TIMES
RIGHT MANAGED CANCELLATION FEES

single image download and purchase.

Rights Managed Single Image Download and Purchase

Rights-managed products are licensed on a use-by-use basis. The fee for using the product is calculated from several factors including size, placement, duration of use and geographic distribution. At the time you order a rights-managed product, you will be asked to submit information that will specify the usage rights to be granted. You can contact a sales representative to determine an exact price. Exclusive rights are available for purchase for some rights-managed products. All licenses of rights-managed products are subject to LOOK's Rights-Managed License Agreement. 

Comping  and Preview Single Image Download

LOOK permits certain electronic files of its products to be used free of charge (or in some cases for a minimal fee) for a limited duration, if they are used only for personal, noncommercial use and solely for test or sample purposes. These rights are governed by the Comping File and Film Preview License Agreement. Comping files may be used to take a closer look at a particular image or to create materials for proofing presentations to clients. Comping files are not licensed for use in final projects, whether for internal or external use.

image resolution and size.

The following is a rough idea of print sizes relative to file size in megabytes. The file sizes will vary slightly from image to image depending on the source. In most cases, rights managed images can be custom scanned at larger sizes for an additional charge. Please contact your account executive for details regarding resolution, image sizes, and pricing.

Rights Managed Images
Image size information and Size in MB vs. Print size @ 300dpi Note: All images are scanned at 300ppi.

• Low - On-screen or web use
• Medium - On-screen and web use or quarter page
• High - Half to full-page 5 x 7" inches to 8.5 x 11" use at 300dpi
• Ultra-High - Full page to double page or posters and larger prints Approximately 8.5 x 11" to 11 x 17" at 300dpi

returns.

In order to avoid mistakes customers are given several opportunities in the purchasing process to review their order and make corrections. Users are encouraged to work with images online through Lightboxes until they are confident of what they want to purchase. If you have any problems with a product or questions about your order you are urged to contact LOOK your Account Executive.

All purchases are considered final after 30 days.

Note that there are penalties for the unauthorized use of LOOK images.

turn-around times.

Turn-around times for the delivery of images varies, depending on a variety of factors, including, but not limited to:

• delivery method
• number of images or items requested
• time of day request is initiated

Although turn-around times vary (dependent on the criteria noted above), average turn-around times for delivery of images are:

• For online delivery: approximately 1 hour for every 3 images.
• For CD Delivery of 20 items or less (when requested before 2pm PST, Monday-Friday): shipped the same day.
• For CD Delivery of 21-40 items (when requested before 2pm PST, Monday-Friday): shipped the next business day.
• For CD Delivery of 20 items or less (when requested after 2pm PST, Monday-Friday): shipped the next business day.
• For CD Delivery of more than 40 items, your order will be shipped in segments of 20 items per business day.

Questions about delivery turn-around times should be directed to your LOOK account executive.

rights managed cancellation fees.

Under certain specific terms and conditions, it is possible to cancel (or, “kill”) a license for an image after a purchase has been made. Canceling a license incurs a cancellation fee (or, a “kill fee”), plus any applicable processing, production, and/or services charges.

If you cancel rights granted in the Invoice within seven (7) business days from the date of the invoice, you will be charged a $50 transaction fee per Image. If the cancellation notice is received more than seven (7) but less than thirty (30) business days after the invoice date, a cancellation fee equal to fifty (50%) percent of the amount of the Invoice will be charged. AFTER THIRTY DAYS, NO CANCELLATIONS WILL BE ACCEPTED AND THE FULL AMOUNT OF THE INVOICE MUST BE PAID. For any cancellations, you must also pay the full service charge, production fee, processing and handling fee and shipping fee. No license to use the Image will be granted upon cancellation; all cancellations are final.

For more information about cancellation of image licenses or about cancellation fees, contact your LOOK account executive.